Hawaii · Free Claim Review

Property insurance claim denied, delayed, or underpaid in Hawaii?

We represent Hawaii policyholders, never insurance companies, in hurricane, wind, storm, water, flood, fire, smoke, roof, and condominium property claims. Hawaii matters are handled by an attorney licensed in Hawaii. Tell us what the insurer told you and we will tell you where you stand, free.

  • ✓Denied: a denial letter is not the final word. We test its stated basis against your policy and Hawaii's claim handling rules.
  • ✓Delayed: a quiet file is not a closed file. Hawaii's unfair claim settlement rules generally require insurers to acknowledge, investigate, and decide claims within a reasonable time, and we press when they do not.
  • ✓Underpaid: when the payout sits far below your contractor's estimate, we take both numbers apart and rebuild the claim from the policy up.
No upfront fees · paid only when you arePolicyholders onlyHawaii licensed attorney
Get your free claim review
Same business day response, or call (949) 996-7534.

Submitting this form does not create an attorney-client relationship, and information sent is not protected by attorney-client privilege until a representation agreement is signed.

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Your Hawaii Attorney

Hawaii claims, handled by an attorney licensed in Hawaii.

Zachary Stoltz, Hawaii attorney
Zachary Stoltz, Esq.Hawaii Licensed Attorney · CaliClaims Law Hawaii · Hawaii Bar No. JD011927

Zachary Stoltz is admitted to practice in Hawaii and handles Hawaii matters for clients of CaliClaims Law. Office: 95-1015 Kahakuhi St. Mililani, HI 96789.

✓Free review of your policy and your claim, answered the same business day.
✓Policyholders only. We never represent insurance companies.
✓Hurricane, wind, water, flood, fire, smoke, roof, and condominium claims across the islands.
✓Contingency fee: no upfront fees, and no fee if there is no recovery.
What We Handle

Property claims across the islands.

Hurricane and wind damage

Wind, wind-driven rain, and roof damage claims, including disputes over whether a hurricane deductible applies and whether the loss was wind or water.

Storm and water damage

Sudden pipe failures, roof leaks after a storm, and interior water damage the insurer calls long term seepage, maintenance, or wear.

Denied, delayed, and underpaid claims

Denial letters, quiet files, and payouts far below a contractor's estimate. We review the insurer's stated reasons against the policy and the claim file.

Condominium and association claims

Unit owner claims, master policy disputes, loss assessments, and the coverage gaps between an owner's policy and the association's policy.

How It Works

Three steps, starting today.

1

Free claim review

Call or send your claim details. We respond the same business day.

2

Policy and claim analysis

We read your policy, the insurer's letters, and the estimates, and tell you where the claim stands.

3

We take it from here

If we take the case, we deal with the insurer directly, on contingency. No upfront fees.

Why Claims Fall Short

The insurer's answer is not the final word.

Wind or water?

After a storm, an insurer may attribute damage to flood, surface water, or seepage the policy excludes rather than to the wind that caused it. That distinction often decides the claim, and it is frequently arguable.

Wear and tear, or a storm?

Roof and exterior damage is often denied as age, wear, or deferred maintenance. Weather records, inspection reports, and the policy's own wording can tell a different story.

Hurricane deductibles

Many Hawaii policies carry a separate percentage deductible for named storms. Whether it applies to a given loss, and to how much of it, is a coverage question worth reviewing before accepting the number.

Low estimates and withheld depreciation

Insurer estimates that omit line items, price repairs below local cost, or withhold depreciation can leave a payout well short of what the repair costs. We rebuild the number from the policy up.

Condominiums and Associations

Condo, master policy, and loss assessment disputes.

A large share of Hawaii housing is condominium, so many losses fall under two policies at once: the association's master policy and the unit owner's own policy. When each insurer points at the other, the loss sits in the gap. We represent unit owners, and associations, in sorting out who pays.

Unit owner claims

Interior finishes, personal property, loss of use, and the portion of a loss the association passes on to owners.

Master policy disputes

Which policy responds first, where the master policy deductible falls, who absorbs it, and what the association's governing documents say about each.

Loss assessments

When the association bills owners for part of a loss or for the master policy deductible, loss assessment coverage on the owner's policy may respond. Limits and triggers vary by policy.

Association (AOAO) claims

Boards and property managers facing a denied, delayed, or underpaid claim on common elements, including hurricane, wind, and water losses.

Quick Questions

Before you reach out.

Is the claim review really free?+

Yes. We review your policy and your claim at no cost and tell you where you stand. If we take the case, we work on contingency: no upfront fees, and we are only paid if there is a recovery.

Who handles Hawaii claims?+

Hawaii matters are handled by CaliClaims Law and Zachary Stoltz of The Stoltz Law Corp., an attorney admitted to practice in Hawaii, working with CaliClaims Law.

Does it matter which island the property is on?+

No. We review claims across the state. Tell us where the property is when you reach out.

My association says the master policy covers it, and the master insurer says it does not. What now?+

That gap is common in condominium losses. The two policies, the association's governing documents, and Hawaii's condominium statute together decide who pays. Send us both letters and we will tell you where the claim stands.

Why is my condo association billing me after a storm?+

Hawaii association policies often carry a hurricane deductible set as a percentage of the building's insured value rather than a flat amount. When a named storm triggers it, the deductible can run into six figures and is often passed to unit owners as a loss assessment. Whether the assessment was calculated correctly, and whether your own HO-6 policy's loss assessment coverage applies, are worth reviewing before you pay.

Does my homeowners policy cover flood damage?+

Standard Hawaii homeowners policies generally exclude flood, which is usually covered by a separate NFIP or private flood policy, and hurricane wind coverage is often a separate policy as well. After a storm, insurers sometimes attribute damage to whichever policy pays least. Which policy should respond, and in what order, is often the real dispute.

I applied to FEMA. Does that affect my insurance claim?+

FEMA assistance generally cannot duplicate what insurance pays, so FEMA asks for your insurer's settlement or denial first and may cover uninsured or underinsured losses after that. A denial letter matters for both: FEMA may need it to process your application, and it is often the document that tells you whether the denial is worth challenging. We are not affiliated with FEMA or any government agency.

How long does the insurer have to respond?+

Hawaii's unfair claim settlement practices law requires insurers to acknowledge and act promptly on claim communications, to investigate reasonably before denying, to explain a denial in writing, and not to delay paying amounts that are not in dispute. Missing those marks does not by itself win a claim, but it may be evidence of unreasonable handling.

How long do I have to act?+

Insurance policies and Hawaii law set time limits for disputing a claim, and some policies shorten them. Because those limits vary by policy and situation, deadlines are the first thing we check when a claim comes in. Do not wait on a quiet file.

What does it cost if you take my case?+

Nothing upfront. We work on a contingency fee, which means our fee comes out of the recovery. If there is no recovery, there is no fee. The percentage is set out in the representation agreement before anything starts.

Free Claim Review

Tell us what the insurer told you.

Denied, delayed, or underpaid, the first step is the same: a free review of your policy and your claim, answered the same business day.

(949) 996-7534One call. That's all.
Get My Free Claim Review

Submitting the form does not create an attorney-client relationship, and information sent is not protected by attorney-client privilege until a representation agreement is signed.

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